How hard is it to recover a password? Every time I try to access a particular site, I have this issue….and the information I have stored regarding the password seems to be incorrect.
So I did what anyone would do…I used the password recovery process available on the site. I was supposed to get an email telling me how I could change my password. No email. I have checked the spam filters of EVERY ONE of the email addresses I have and there’s no email.
Wanting site access (this site is free BTW – they just like to have you signed up so that you are counted in their dbase for their nefarious purposes) I elected to create a new account. Part way through the set up process, I discovered that it had been unsurprising that I couldn’t sign in as neither of the recorded options for passwords fitted their current criteria for length.
I completed the process only to be politely informed IN RED that my account already exists. This is clearly the account that I can’t access as the password is too short and where a recovery request results in nothing.
Drawing Board, where are you? I need to get back to you!